Privacy Policy

Three Suns respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect
When you place an order, complete a form, join our email list, or contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Service address

  • Order details

  • Selected package, install week, and add-ons

  • Payment information

  • Photos or notes you choose to provide about your porch or property

Payment information is processed through our third-party payment processor. Three Suns does not store full credit card numbers.

How We Use Your Information
We use your information to:

  • Process and manage your order

  • Schedule delivery, installation, and haul-away services

  • Communicate with you about your order

  • Confirm service area eligibility

  • Send updates, reminders, and customer support messages

  • Improve our website, services, and customer experience

  • Send marketing emails if you choose to receive them

Email Marketing
If you join our email list or opt in during checkout, we may send you updates, seasonal offers, launch announcements, and related Three Suns news. You can unsubscribe at any time using the unsubscribe link in our emails.

Text Messages
If you provide your phone number, we may use it to contact you about your order, scheduling, delivery, installation, haul-away, or customer service. We do not sell your phone number.

Sharing Your Information
We do not sell your personal information.

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Website and ecommerce platforms

  • Payment processors

  • Scheduling tools

  • Email marketing platforms

  • Delivery or installation team members

  • Analytics providers

These providers only receive information needed to perform their services.

Photos & Property Images
If we photograph your completed porch or you submit photos to us, we may use those images for marketing, website, portfolio, or social media purposes. We will not intentionally share your name, exact address, or personal contact information with those images without permission.

Cookies & Website Analytics
Our website may use cookies and similar technologies to understand website traffic, improve user experience, remember preferences, and support marketing or advertising. You can adjust cookie settings through your browser.

Data Security
We take reasonable steps to protect your personal information. However, no website, payment system, or online transmission is completely secure, and we cannot guarantee absolute security.

Data Retention
We keep customer information for as long as needed to complete services, maintain business records, comply with legal obligations, resolve disputes, and support future customer service.

Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Your Choices
You may contact us to request that we update, correct, or delete your personal information, subject to business, legal, or recordkeeping requirements.

Third-Party Links
Our website may include links to third-party websites or services. Three Suns is not responsible for the privacy practices or content of those third-party sites.

Changes To This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Three Suns.

Effective Date: June 2026